Today, most of us carry at least one mobile device with us at all times. We’re surrounded by connected appliances, from wearables to workstations. When we engage with these devices and appliances, it’s almost always through applications.
Applications power ideas, products, and services, allowing businesses to make an immediate, direct connection with end users. This power is nothing short of transformative, and lowers competitive barriers across industries. New companies can disrupt existing models as quickly as they can build an app, host it, and deliver it.
IT organizations are the support system behind it all, delivering and managing the apps that drive customer engagement and revenue. In fact, IT is the vital, strategic team that helps the business meet customer expectations and achieve its goals.
But what is required for IT to properly support these new business imperatives? A complete infrastructure plan that incorporates the proper balance of people, processes, and technology.