Technical Consultant ERP

Place of assignment
Downtown, Montreal
Date of entry
As soon as possible
Type of contract
Permanent Position
Working hours
37.5h - full time

Novipro is currently looking for an Technical Consultant ERP who will work under the authority of the Director of Delivery and Professional Services. The Technical Advisor provides first-line technical assistance to Novipro customers for all ERP-related requests. He assists the customer in solving Syteline related usage problems by taking requests by phone or email, and answering them in a professional, accurate and efficient manner. It also contributes to the continuous improvement of user support by recording and documenting its interventions.

 

YOUR ROLE

In your job with us, you will be asked to work on the following:

  • Customize ERP modules for customers

  • Provide technical training to customers

  • Analyze customer requests and write specifications

  • Develop, modify and maintain various elements of the ERP systems (reports, screens, business logic, etc.)

  • Develop task automation scripts

  • Assist in the resolution of support incidents

  • Installation, configuration and support of Infor software

  • Administration, design, installation and support of databases

     

What we are looking for

  • Graduate or a few years of experience in development and/or database management
  • Proven programming background
  • Knowledge of JavaScript, Visual Basic or C# programming languages
  • Knowledge of web standards: HTML, XML, JSON, etc.
  • Knowledge of SQL Server (SSRS, SSIS, SSAS, SSMS)
  • Knowledge of database and server management
  • Knowledge of virtual environments (i.e. VMware)
  • Knowledge of Mongoose, an asset
  • Knowledge of SX.e and/or Syteline, an asset
  • Ability to provide customer support
  • Ability to work in a dynamic environment / Priority management / Multi-tasking
  • Bilingual

At Novipro, the well-being of our employees is important to us. What we offer:

  • Remote working, flexible hours and work-life balance;
  • Challenging projects;
  • Paid training and certifications;
  • Extensive group insurance coverage;
  • 24/7 access to telemedicine with healthcare professionals via secure chat or video session;
  • Competitive compensation and much more!

Instructions for applying

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Spontaneous application

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Spontaneous application