Managed services
NOVIPRO builds on the expertise of your team so you can focus on what matters.
IT management can burden your organization. NOVIPRO puts an expert team at your disposal, becoming your IT department. Our services are tailored to your unique needs and the reality of your IT environment. From day-to-day operations management to monitoring services, we provide as much or as little support as you need.
Our managed services can also assist with migration and transformation to a cloud computing model.
Our team also offers:
If a problem arises, we respond quickly
Backup services (BaaS)
Disaster recovery solutions (DRaaS)
How do NOVIPRO’s managed services make your job easier?
Peace of mind
Rest easy with continuous 24/7 asset monitoring and the added security of EDR (Endpoint Detection & Response) service.
Support
Reach user support quickly and easily.
Versatility
Benefit from a range of services, including renewal schedule management and proactive patch maintenance.
Expertise
Access NOVIPRO’s pool of specialized expertise.
Predictable cost
Services are billed by component, keeping costs predictable.
NOVIPRO’s cloud computing platform, offers a wide range of managed services:
Monitoring and management of heterogeneous infrastructure
Management of security infrastructures, identities and access
Administration of backup and polling environments
Complementary services to fit your unique needs
Why NOVIPRO?
Your clients are counting on you.
NOVIPRO has been implementing effective business continuity plans for over 25 years. Our 6-steps methodology, developed through our deep expertise, is based on hybrid IT environment management, from risk assessment to sound service maintenance.
Our practices are based on best practices from the Disaster Recovery Intitute International
We’ve found a partner that really cares about our success! NOVIPRO provides turnkey services - and the peace of mind that goes with it. They are our trusted IT partner.
Jean-François Leclerc
CEO
NOVIPRO’s bid fit our market the best. We felt they really understood how our industry works and what makes our company unique. NOVIPRO helped us kick it into overdrive!
Dan Nussbaum
CEO
Michael Issenman
IT Infrastructure Manager
The NOVIPRO team has unequalled depth! Thanks to their business knowledge of the manufacturing environment, they quickly understand the business needs and challenges of operations/production. They speak the same language and are able to challenge business processes and propose implementation solutions adapted to the customer's reality. Implementations are done as a team with the client, which promotes a more human and friendly dynamic throughout the project cycle.
Véronique Roy
Jean-François Millaire
IT Director
With NOVIPRO's support, we were able to deploy an enterprise manufacturing management solution that will allow us to improve and optimize our processes to achieve our ambitions.